Cookie Care


Our Cookies are baked the same day we ship them to you for maximum freshness.

Find all the tips and tricks below, from storage instructions, to which cookies are best eaten hot or cold.  Follow the guide for the ultimate CRM Cookie Co experience.


    Our standard flavours are delightful whether enjoyed at room temperature or warmed up. If you're a fan of gooey, extra soft cookies, we recommend a quick 20-second warm-up in the microwave. This will enhance the gooey texture and take your cookie experience to the next level.


    Our frosted cookies are at their best when enjoyed at room temperature or chilled. The frosting on these cookies adds a delightful touch, but it can melt if heated. Therefore, we do not recommend heating them up. However, if you prefer a warm treat, you can cautiously microwave them in short intervals. While we understand the desire for warm cookies, we advise against it to ensure the integrity of the frosting.


    We recommend warming up our stuffed cookies. Many of our cookies are stuffed with delectable spreads that become gooey and soft in the middle when heated. For the best results, we suggest warming them up in the oven. This will enhance the flavours and provide that irresistible, freshly baked experience. Simply pop them in the oven for a short time, and you'll be rewarded with a warm, gooey centre.


    Our cookie sandwiches are absolutely delightful when enjoyed at room temperature or chilled. We want to ensure that you have the best experience with our treats, so we do not recommend heating them up as the frosting may melt. However, if you have a preference for warm cookies, you can heat them up in short intervals to achieve the desired temperature.

    Cookie Sandwiches


    1. Preheat oven to 180 degrees Celsius.
    2. Place cookies on a baking tray and bake for 3-4 minutes. Make sure to keep an eye on them to ensure they don’t burn!
    3. Enjoy fresh + gooey from the oven

    For an elevated treat, we highly recommend serving our stuffed cookies with a side of custard or a scoop of your favorite ice cream.


    For the best enjoyment of our cookies, we recommend storing them in a cool, dry place within an airtight container. This ensures that their texture and taste are preserved for an extended period of up to 10 days.

    By keeping them protected from moisture and air exposure, you can savour the freshness and deliciousness of our cookies even days after purchase.


    Our cookies can be frozen on the day of arrival for up to 3 months, allowing you to enjoy them whenever you desire. When you're ready to indulge, you have two options. For a warm and gooey treat, you can take the cookies straight from the freezer to the microwave or oven. Simply heat them for a few moments until they reach your desired level of warmth. Alternatively, if you prefer a softer texture, you can let the cookies thaw at room temperature. This allows them to regain their deliciousness and be enjoyed at their best. So, whether you prefer warm or thawed, our frozen cookies are versatile and ready to satisfy your cravings.